R1111's Privacy Policy — Our commitment to protecting your data

We collect various types of information when you register and use the r1111 platform. This data is collected solely to provide you with a better experience and is never sold to third parties without your consent.

Personal Identification Information:

• Full name, date of birth, and national ID number (for KYC verification)
• Email address and mobile number
• Current and permanent address
• Copy of passport or driving licence (where applicable)

Financial Information:

• BKash, Nagad, or Rocket account number
• Transaction history and amounts
• Withdrawal and deposit details

Technical Information:

• IP address, browser type, and operating system
• Device ID and mobile device information
• Activity logs and session data on the platform
• Location data (while using the app, if permission is granted)

R1111 uses the data we collect for the following purposes. Each one is aimed at giving you a safer and better experience:

• Account Management: For registration, login, and account verification.
• Transaction Processing: For processing deposits, withdrawals, and bonus distributions.
• KYC Verification: Confirming identity for fraud prevention and legal compliance.
• Support Services: To resolve your complaints and queries as quickly as possible.
• Platform Improvement: Analytics to improve the user experience.
• Promotions & Bonuses: Sending you customized offers based on your preferences.
• Fraud Prevention: Detecting and preventing suspicious activity.
• Legal Obligations: Meeting the requirements of regulatory authorities.

R1111 uses industry-leading technology to keep your data secure. Our protection measures are structured across multiple layers:

Your data is stored for a maximum of 5 years. Once your account is closed, data is deleted unless we are required to retain it by law.

R1111 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential cookies: These are essential for login sessions and security and cannot be disabled.
• Performance Cookies: Used to monitor platform speed and performance.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: Used to analyze user behavior and enhance our services.

You can disable non-essential cookies at any time from your browser settings. Note that some features may not function properly as a result.

Under r1111's privacy policy, we may share your information with third parties in certain limited circumstances. This is handled carefully and with strict controls:

• Payment Providers: bKash, Nagad, Rocket — only the information needed to complete transactions.
• KYC Partner: Authorized third-party agencies for identity verification.
• Security Services: Fraud detection and cybersecurity specialists.
• Legal Obligations: By court order or lawful request from a government authority.

As an r1111 user, you have several important rights regarding your personal data. We fully respect these rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that your data not be used for any purpose.
• Right to Portability: The right to receive your data in a structured, portable format.
• Right to Object: You can request to opt out of marketing communications.

To exercise these rights, please contact our support team. We will respond within 30 days of receiving your request.

R1111's services are intended for individuals aged 18 and above. We do not knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• Date of birth is verified as part of the KYC process.
• Any account identified as belonging to a minor will be suspended immediately.
• Any data collected from a minor will be deleted without delay.

R1111 is an international platform. In some cases, your data may be processed or stored on servers located in other countries. In such cases, we ensure:

• Adequate data protection laws are in place in the destination country.
• All data transfers occur through fully encrypted channels.
• International partners adhere to r1111's privacy standards.
• We comply with GDPR and international data protection regulations.

R1111 may send you promotional messages, bonus offers, and updates about special events. Here are some important things to know about these communications:

• Consent to marketing messages during registration is optional.
• You can unsubscribe at any time by contacting our support team.
• Transactional notifications (such as password resets and transaction confirmations) cannot be turned off.
• We never send spam or third-party advertisements.

R1111 may update this privacy policy from time to time. When changes are made, we will:

• We will update the "Last Updated" date at the top of the page.
• You will be notified by email or on the platform for any significant changes.
• You will be given sufficient notice before any new policy takes effect.
• Continued use of the platform after any changes will be considered as acceptance.

For any questions, concerns, or complaints regarding our Privacy Policy, please contact our dedicated Privacy Team.

• Email: [email protected] (displayed as plain text)
• Support Page: Visit the FAQ Page
• Response Time: Within 24–48 hours on business days

We take all privacy-related requests seriously and are committed to resolving them in the shortest possible time.